Taking the stress out of stressful conversations

Over at the Harvard business Review website, there is a an interesting article on how to take the stress out of stressful conversations.
Humans communicate verbally in many ways. Some of our conversations can be difficult, and can make us feel uncomfortable, stressed or anxious. Another factor we have no control over is the circumstances the other person has going on. It is true that we never know what another person may be enduring, unless they choose to share that with us. This can often make difficult conversations and providing feedback to be a challenging thing to do.
Check out the article for some useful thoughts on this topic.

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